Home Health Administrative Assistant

The home health administrative assistant ensures documentation is maintained on patient charts in compliance with state regulations and agency policy

• Highly developed sense of integrity & commitment to internal and external customer satisfaction
• Answers and screens incoming telephone calls; transfers to appropriate staff member. Follows Agency phone etiquette expectations.
• Excellent verbal and written communication skillset.
• Sorts and distributes incoming mail (including interoffice & carrier service).
• Orders office supplies and stores/distributes as needed.
• Follows patient chart process for assembling/scanning patient chart.
• Notifies Assistant Clinical Manager of any completed form discrepancies.
• Assembles & distributes patient admission packets to clinical staff.
• Maintains postage meter, including upgrading software as required.
• Maintains orderly storage and common areas.
• Send, track, and check in patient orders per patient order process.
• Faxes laboratory reports and other documents to physicians as needed.
• Assist Clinical & Sales team with assembly and distribution of marketing/program materials.
• Processes and sends Medical Records request.
• Completes other duties as assigned by the Executive Management Team.

• High School Diploma or GED.
• One year of office experience and/or field experience as personal care or home health aide.
• Ability to manage multiple tasks.
• Organizational, human resource, and supervisory skills.
• Ability to work under time pressure.
• Ability to work with details.
• Ability to use computer for word processing and data entry applications.
• Ability to handle negative situations.